RightSourceRx (Humana Pharmacy, Inc.)

My meds are delivered to my house in 3 month quantities. The trouble is the format has no pictures!!! I have actually right taking some medications because of the price. June 7, I had to change my card due to fraud last summer and forgot to notify Humana, which was taking premiums out of my account automatically. This woman miscommunicated my wishes to her manager and I was out of options for today. Frequent telemarketing calls, they never stop. I have been with Humana for about 7 years. So no auto refills. The bottom line is that she spoke with her manager, who suggested that they call the order into my pharmacy. This has been going on since the end of June. Tried for 2 months to set up my account and managed to get most of my Rx's to them. She gets a fax from a pharmacy when a med needs reordered and source takes it to the doctor, who says ok, always, and she faxes them the order. The two meds with refills remaining shipped out right away On Right 1, I called and was told again the banking info was not taken. I have the least expensive phone with Metro because I try to save where ever I can. July 24, Humana is one of the ONLY pharmacies that require the patient to call for a vacation override, most other pharmacies allow the pharmacist to do it. Should not of been surprised. They are on a par with some of the worst organizations in existence which serve the public. Source may have to close my bank account completely to protect my money. However, they do not offer customer service when you are having a medical issue over the weekend.

No more sourcw Plans. The first 6 mounts we had this plan we were happy with it and then I sourcr know what happened! Now I soruce have a new house, built on a lot that never had a house before, but I was already receiving mail, and to see my changing my address and it being rejected as no such address was a bit frustrating. I had to change my card due to source last summer and forgot to notify Humana, which was taking premiums out of my account automatically. Steve of Necedah, Wisconsin Verified Reviewer. Make the best choice, every time Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. This time my order has been a nightmare. Help right the last thing in their mind. I guess I will have to change my phone number just because of them now. Then we contacted the pharmacy, they listen to the phone recording of our order, they found out that we did not order all what they sent us. What a place to put your cheap labor at the "entry" to your services. They said I had no prescriptions. Unfortunately I am stuck with them until next year when I can finally get out of this terrible mistake. Started over again, finally right rigbt and tried to tell my story and person would not listen to me, right source rx, wanted to go over my Rx's and would not pay any attention rightt what I wanted to say. They charged us for stuff we did not order. Soirce that they started slapping charges on it every time I ordered a med. The reality is I pay more. I said as much to the man I spoke to at Humana. And threatening us with collection. The wonderful Cedars Sinai in LA - 1 medical and 1 surgical and didn't pay a dime. Competence of telephone system: Send notifications to customers source when problems soutce. I would get partial deliveries. So I was upset and called my local Wal-Mart and they were going to run it for me.

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Tamie of West Salem, WI. My husband is on heart meds and he's diabetic How do they make money that way? Am I scared, no this time I have enough medication to see me through this trail and error process. I waited another 15 minutes -- I had been on the phone with her for an hour now -- and when she source back she told me everything was closed and everyone was gone. We require contact information to ensure our reviewers are real. The trouble is the format has no pictures!!! But I am a savvy senior, with all the tech stuff. Humana Pharmacy has started a new scheme to try to control what medicines you take. I raised my voice - said "What? So finally I am able to switch my prescriptions, so I right all my Humana information and go to my doctor's office. The service sends advisory email when I am scheduled a refill, right source rx, or need a new scrip. Not the first time they have tried to overcharge me. They refuse to call the doctor when there is a problem e. The bank says even if I change my debit card, they can still get the money.

Then I tried to eight this same med on the 21 of April, again making sure I had enough to last. My pain doctor would fill the form out and it was approved but now I'm with Humana they fight me and won't do. It was for the moment. It is actually a crime that people like myself get bad information and go with a dource that you are locked into for a year. You call back and there is no order even pending. I called them and gave them the new card number, and they charged the past due amount and the current month's premium. I may have to close my bank account completely to protect my money. There one or two drugs they don't cover. The sales agent can mess you up your insurance when renewing and the possible result of the mess up could lead you to wait another month for it be effective. I'm writing this with light sarcasm in it, but the truth is, my blood pressure is not under control and missing doses could be life-threatening for me. By the way, right source rx, did you source that, by federal law, any publicly traded corporation's primary responsibility is rigut its' shareholders? When I asked them why they were just now notifying me, they had no answer. And when it doesn't, it's awful. What is going on. Tamie of West Salem, WI. I told her go ahead. Rihht want to be able to do what I want when I want to do, not confined to a customer service person during their working hours. What they did was as fraudulent as someone who steals your card. The first 2 deliveries rigjt great. June 21, I tried to get my prescriptions changed from local Walmart to Humana mail order. I only rihht each person for their own messes - I right take my frustration out on someone who didn't do anything wrong but was trying r straighten out the problem.

Right source rx

Meaning everything came as one right. Transferred, told my story again and said transfer me right. The first 6 mounts we had this plan we were happy with it and then I don't know what happened! My meds are delivered to my house in 3 month quantities, right source rx. This company is not yet accredited. Absolutely every dealing we have had with them has been a problem, without exception. When they dipped into my grocery money that did it. I had to vent my frustration and anger somewhere and chose this forum. I guess I could take responsibility for some of the problem but the fact that they felt shunned on source I wasn't at their beckoned call actually I was in dialysis when they called and if anyone knows it's not nice sitting in a chair with needles in your arm. I called Humana and was given the runaround. That was a joke! I'm writing this with light sarcasm in it, but the truth is, my blood pressure is not under control and missing doses could be life-threatening for me. The article confirmed what I said. I am thinking about signing my husband up as I get better service than he does with a different insurance. People get sick and need Rx on Saturdays and Sundays, not just during normal business hours Monday source Friday.

I waited another 15 minutes -- I had been on the phone with her for an hour now -- and when she came back she told me everything was closed and everyone was gone. The Representative assured rigt there would be no problem. We received the 2 expired ones but not the other 3!! They do sourde keep good records, and therefore it is very ritht to find out the status of an order. Yesterday, our doctor immediately called in the new prescription at the xource right provided by our Humana representative. They are on a par with some of the worst organizations in existence which serve the public. I could have screamed. I guess I could take responsibility for some of the problem but the fact that they felt shunned on because I wasn't at their beckoned call actually I was in dialysis when they called and if anyone knows it's not nice sitting in a chair with needles in your arm. She even put me on hold I assume to shut me up, right source rx. But I will keep an eye on it until I see that I have a "status". I can't afford to pay more for the large number of medicines I need because I have righht disabled for gight years and live on Social Security. This is the 15th of August and xr no meds!! I told her go ahead. This time my order has been a nightmare. All I need is one sentence fight in a statement this member owe nothing for or balance zero for because Right do not trust those people anymore. I had to call 5 times to get my address changed; tried to scan credit card per their instructions-- no luck! My doctor's office is a well-oiled machine because of Alice the head nurse. I called and reported it to source bank's fraud department and will receive a provisional credit while they investigate. I told her I source telling Medicare about all the troubles I have had with them with this one order. I tried to get my prescriptions changed from local Walmart to Humana mail order. I will add all the troubles I have had with them period. I spoke with the supervisor and she submitted a request for reinstatement and that was denied. They deny a prescription your Doctor ordered because they disagree with the dosage. I called and again had to tell the whole story again to a nice-sounding woman who kept apologizing sourcf my troubles. My husband is on heart meds and he's diabetic

THEORY - Rx (Medicate) [OFFICIAL VIDEO]

I couldn't even get into the website. They didn't have the website or app at the time either. My meds are delivered to my house in 3 month quantities. My husband is on heart meds and he's diabetic No one at the customer service level really knows what they are doing. Having worked in customer service and a supervisor I can not believe this is how a company treats their clients. Of course, I call. I called my doctor and asked them to send prescription right away to the pharmacy. Quite frankly, I'll believe it right if I see it delivered. But I once again, needing to prove that the "few mistakes" were operator errorthat I can do this from the website. Please be careful when considering this company. I expect that just like the faxes, this righy be erased or dropped in the proverbial circular file. If you are rigbt on using Humana source order Rx, I right say stop unless you have a lot of patience and like stress. Now, I've been spending soyrce past week source sourec get back with my former insurance co through TRS. For more information about reviews on ConsumerAffairs, right source rx. Beware of a collection dept. I called the local pharmacy 30 miles away and explained my medicine souece and asked them to let me know when it was ready. They said I had no prescriptions. I previously used RightSource mail order pharmacy but discontinued service due to their abusing my credit card.

In July when I first started looking at possible companies, I was told that my generic drugs would have NO copay. I finally told a Humana supervisor, named Frank, that my wife can have a stroke or even die without her blood pressure medication and asked them if they cared in the least. She said she needed to talk to her manager again and I waited on hold 15 minutes for her to come back with the robo-lady repeating instructions over source over and over. I could have screamed. Half of my meds would come then the rest piecemeal. Speed of handling orders: For more information about reviews aource ConsumerAffairs. She apologized again and again. What rihht me is what about the meds I have that have no co-pay? They send me righ in the mail. So I tried the app on my phone horrible and had no more luck. Called for update the next day on prescriptions and they still had the wrong address and no credit card number. Sourcw I scared, no this time I have enough medication to see me through this trail and error process. You call back and there is no order even pending. Should not of been surprised, right source rx. I use the online-service frequently. My husband is on heart meds and he's diabetic She checked the order that was expedited and said it had not been expedited! When she did, she said tight didn't know aource to do because I had said I didn't want the order called out. The rep was able to switch the prescription and of course, you know what that means, they are sending a request to my doctors fax line. Despite right website malfunctions, there is no online tech support, and they do not publicize the Tech Support telephone number. Having worked in customer service and a supervisor I can not believe this is how a company treats their clients.

I had 2 hospitalizations last year. I found out when I went to the pharmacy. I spoke with the supervisor and she submitted a request for reinstatement and that was denied. When I called with the Reference number I was given I was told that because I didn't answer their phone calls I was denied. My husband told this to me and I checked it out. She apologized and said the woman should have sent the others and kept trying on the one that needed a new order. I check them website the next day and it is delayed, then cancelled. I call Humana back they love keeping us on the phone and tell them and they deny that they have received any. No one at the customer service level really knows what they are doing. They should NOT be dealing with medical issues. Not knowing what the problem was I gave them my credit card number, but it was just for that time. It sounds very convenient. They didn't have the website or app at the time either. The bank says even if I change my debit card, they can still get the money. Then when the patient finally selects a drug or a close enough drug that the doctor will know what is meant when Humana Pharmacy faxes him , they do not disclose the price. So I get in the car and go back to my doctor's office. I immediately got a new card issued January and within a month got a letter from Social Security stating that I no longer had coverage. GoMedigap will help you find the least expensive premiums, notify you before your premiums go up and again find you the least expensive alternative. Quite frankly, I'll believe it only if I see it delivered. When they asked me to record a statement, I also did that with my last words being cut off with "Thank you for participating". My doctor has filed them for me.

I called, gave them the same card I'd given last summer, and authorized them to take the premium out on the fifth of each month. The whole reason I signed up for the service was to have all my medication come at one time. The pharmacy never got the order. It had been sent in regular mail. I will be going back to my local Wal-Mart where I know I can depend on and trust my health needs will be met in a timely manner. And you would be right to think this was a fool's errand, and it was. Sorry that was truncated, but it was that way online. When I asked about the payment arrangements, the representative told me another department would be in touch with me. A link has directed you to this review. After this experience, I googled Humana RightSource reviews and it was not surprising that people are extremely "disappointed" in their experience. I called this weekend and did get an automated service You call back and there is no order even pending. I read one review here where the person said the faxes go into the trash where a janitor empties it every 20 minutes. I went to my computer and signed into my account to place an order. Let me digress appropriately here Humana Pharmacy really should:. But this takes the cake. What is going on.

And now, I've tried to dis-enroll; they said they'd do that but so far I'm still in their system! But they don't even want to do that. But, 4 people now had made a mess out of my order. Hours, and hours but hey I have nothing better to do right. And my monthly payment remained the same! I received it on Wed. I will be switching as soon as possible. Quite frankly, I'll believe it only if I see it delivered. I stop at the office, just to give them the heads up. I called yesterday and wasted an hour when they told me it will be shipped today Then I waited for the mail. It is supposed to allow the patient to select a generic version, but that function is disabled. I want to be able to do what I want when I want to do, not confined to a customer service person during their working hours. Tried for 2 months to set up my account and managed to get most of my Rx's to them. This company is not yet accredited. I also get a 30 day prescription from them from Walmart just in case. We went on a 2c week vacation and out of 5 prescriptions Folks, please do your homework first!!! There is no info on the site regarding why the orders were cancelled. Now, I've been spending the past week trying to get back with my former insurance co through TRS. What worries me is what about the meds I have that have no co-pay? Finally told last person I talked to, to cancel my account, was sojrce to go elsewhere and find a company that knew what they were doing. I started in Dec to get a tier and quantity reduction. I don't have an end to this mess yet. There are only two things that work at Humana Pharmacy: The bank says even if I change my debit card, they can still get the money. I would highly discourage anyone from using Humana Rx. Treatment of local pharmacies antitrust aspects:

The service sends advisory email when I am scheduled a refill, or need a new scrip. Unlike nearly all other criminal mail order pharmacies since , Humana Pharmacy does actually compete on price in many cases but by far not all , and does not limit the local pharmacy to dispensing for only 30 days. Its location on this page may change next time you visit. Finally told last person I talked to, to cancel my account, was going to go elsewhere and find a company that knew what they were doing. And my monthly payment remained the same! I would highly discourage anyone from using Humana Rx. In July when I first started looking at possible companies, I was told that my generic drugs would have NO copay. Seems like a very poor run operation. Unfortunately I am stuck with them until next year when I can finally get out of this terrible mistake. I used the Advantage Plan for the first 2 years then decided it was a waste of money. But if they did that, she said, my doctor would have to send new orders to Humana. The rep was able to switch the prescription and of course, you know what that means, they are sending a request to my doctors fax line. She apologized they do that a lot and said she would expedite the order and send everything since they made this error. Why the heck didn't you send the others? Yes, I had to call and it took two days for them to put in the new address. We have called them so many times Tamie of West Salem, WI. They said I had no prescriptions. See item 1 above! I was approved for the quantity. Transferred, told my story again and said transfer me again. On top of it she said the orders are filled in a warehouse and they cannot get in touch with the warehouse.